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Your complete satisfaction is our top priority! If you are not 100% satisfied with your purchase for any reason, MMOXE will gladly issue a full refund to you. All we ask is that the product is not delivered.
You can see the following refund conditions of various products:
Gold, item, CD key---Product is not delivered.
Power leveling---Your account has not been started leveling yet.
Issue a full or partial refund:
1. Contact stuff by email, phone call, live chat for canceling the order; If the order has been partially delivered ,it will be partially refunded
2. Order status will be changed:YES-AFC
3. AFC---the refund action is processing
4. AFC---REFUND/PR:The order has been full refunded
5. You will get an email with the refunded transaction ID; just check it with your PAYPAL.
6. Normally, once the refund is processed, it will be issued within 1-12 hours on weekdays, 12-24 hours on weekend, while money booker payment need more than 2-4 days.
Please contact us with any questions or concerns at 1-(650)-206-2187 or support@mmoxe.com.
| What kinds of payment methods do we accept？ | Nov 13 2009 |
| What is pending e-check, and why do I need to wait for it to clear? | Nov 13 2009 |
| How do I avoid sending an e-check? | Nov 13 2009 |
| How do I cancel an e-check? | Nov 13 2009 |
| How do I know if my order is approved or not? | Nov 13 2009 |
| Newest Edition of Fallen Earth | Aug 02 2010 |
| Shaiya: Buy as much ICE CREAM as you can! | Aug 01 2010 |
| StarCraft II: Screens make your system overheat | Jul 31 2010 |
- Tel:
- 1-(650)-206-2187 (Currency)
1-(650)-240-3909 (CDK)
1-(650)-461-9387 (PL, Item)
- facebook:
- www.facebook.com/mmoxepage
- Email:
- support@mmoxe.com
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