1. In order to reduce fraud and deter scammers, we may need to call you to confirm you are the legal owner of your account;  

2. Once we are ready for the delivery, we will need to call you to login the game to collect your order (daytime only);

3. If there is something wrong with your order, e.g. a mis-spelt character name or complications with payment, we may need to call you (daytime only);